Privacy policy

This legal notice provides details on how we collect and process your personal data through the use of our website https://www.almacharhouse.es/, including any information you may provide through the site when you make a booking inquiry, request information about the property, or contact us via the available forms.

By providing us with your data, you confirm that you are over 18 years of age.


1. Data Controller

Contact details of the data controller:

Almachar House
Email: almacharhouse@gmail.com
Website: https://www.almacharhouse.es/


2. What Data Do We Collect?

According to the General Data Protection Regulation (EU) 2016/679 (GDPR), personal data means any information relating to an identified or identifiable natural person.

We may process the following categories of personal data:

  • Identity Data: name, surname
  • Contact Data: email address, phone number
  • Booking Data: stay details, preferences, requests
  • Technical Data: IP address, browser type and version, time zone, operating system, and other technology used to access the website
  • Usage Data: information about how you use our website
  • Marketing and Communications Data: preferences in receiving communications

If you are required to provide personal data by law or under the terms of a contract and you fail to do so, we may not be able to fulfill the requested service.


3. How Do We Collect Your Data?

We collect personal data through:

Direct interactions:

  • Contact forms
  • Booking or inquiry forms
  • Email communication

Automated technologies:

  • Cookies and similar technologies that collect technical data about your browsing behavior

Third parties:

  • Analytics providers (such as Google)
  • Social media platforms (if applicable)

4. Purpose and Legal Basis for Processing Your Data

We use your personal data for the following purposes:

PURPOSEDATALEGAL BASIS
Respond to inquiriesName, EmailConsent
Manage bookingsName, Contact details, Booking dataContract
Improve website and securityTechnical dataLegitimate interest
Send communications (if applicable)Name, EmailConsent

You may withdraw your consent at any time by emailing almacharhouse@gmail.com.

We will only use your data for the purposes for which it was collected unless we reasonably consider another compatible purpose.

Data retention:
We will retain your data only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.


5. Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data («right to be forgotten»)
  • Request restriction of processing
  • Object to processing
  • Request data portability

To exercise your rights, contact us at:
almacharhouse@gmail.com

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

We may request identification to verify your identity before processing your request.

Requests are handled within one month, although complex cases may take longer.


6. Data Sharing

We may share your data with trusted third parties when necessary, such as:

  • IT and website service providers
  • Professional advisors (legal, accounting, etc.)

All third parties are required to respect the security of your data and process it in accordance with GDPR.


7. Data Security

We have implemented appropriate security measures to prevent your personal data from being:

  • Lost
  • Accessed without authorization
  • Altered or disclosed

Access to your data is limited to those who have a legitimate need.

We also have procedures in place to deal with suspected data breaches and will notify you and authorities when required by law.